The Genius Nutz wants to ensure you are completely satisfied with our delicious products. With Genius Nutz, your order is guaranteed to arrive in perfect condition. If you are not completely satisfied with the condition of your order upon arrival, please contact Genius Nutz at +1 407-501-7625  within 24 hours of receiving the package for assistance with a return or replacement order.

We may ask you to provide detailed information and photograph(s) of any issue(s) you may have experienced with your order. Genius Nutz does not normally request orders to be returned but in select circumstances, we may ask you to return your order.

Genius Nutz is not reliable for Canadian customs duty fees. 

Genius Nutz cannot be responsible for orders returned to us due to invalid addresses, or non-adherence to our shipping policies.

For delivery and shipping policies and requirements, see our shipping page.